Maintenance and system settings

To get to the maintenance page, click this button (upper right part of the user-interface):

Screen Shot 2015-08-25 at 14.13.49

On the maintenance page, logs and error logs can be reviewed and cleared. (Clearing the log only in the user-interface, log files on disk remain unchanged). These other options are available in the menu:


Language: Change the language of the user-interface

Stop/(Re-)start Claro: Stop or (re)start the Claro service/daemon

Export Diagnostics Package: This exports a zip file containing logs, channel settings, system settings etc. Elpical support may request this zip file if you report problems.

SMTP Server: SMTP server that Claro can use to send emails. Claro can send emails if errors occur during processing (see: Workflow), or to reset a users password (see: User Management).

HTTP Proxy: If an HTTP proxy server is used in your network, you need to fill it in here if you need to connect to our license server to update your account or activate/de-activate licenses.

Redirect job files: Select a generic job ticket input folder (see also: XML JobTickets)

Google Vision AI: Specify your Google Vision AI account’s API key so you can use the Google Vision AI engine. Read more here.

RemoveBG: Specify your account’s API key so you can use the automated clipping channels. Read more here.

HTTPS: Claro uses HTTPS for client server communications. The clients connect to the Claro service through a SOAP WebService. By default, on installation, Claro uses a self-signed certificate. You can replace this with your organisation’s valid official certificate for additional security. You can specify keystore name, path and certificate alias. A restart of the Claro service is required.

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Phone +31 (0) 313 633 156
E-Mail [email protected]
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