Input (Routing channel)

A routing channels starts with defining the input folder.


The screenshot above shows the input settings. We’ll go through the settings one by one:

Source folder

This is the path to the input folder (hotfolder) of this channel. You can use the folder icon next to the input field to browse the servers file system, and select any folder. You can also just type the path yourself directly into the input field, without using the folder browser. If you fill in a path/folder that does not exist yet, Claro will try to create that folder automatically. You can use also UNC paths like this (with forward slashes): //servername/path.  Please note that the user-account with which the Claro service/deamon starts needs read and write access to this folder. For more information on that, look at “Architecture, security, access to network folders“. If a source folder is (temporarily) not accessible, the channel will be put on standby automatically. If a channel is put on standby automatically for this reason, it will become activate again automatically as well when the source folder becomes available. 

If a folder is not accessible for Claro, the channel will be put on standby automatically, and an error message will appear in the log. 

Scan subfolders

Process files that are found in subfolders that reside in the input folder of the channel.

Delete empty subfolders

Empty folders inside the input folder will be removed.

Scan only job files

Claro can work with XML job tickets. If this option is enabled, the channel will only process job tickets and ignore other file types. For more on job tickets, look at “XML JobTickets“.

File ready delay

Files should not be picked up from the input folder before they are completely written there. Therefore the file-size is monitored. The file-ready-delay is the time in seconds that the file-size must be stable before the file is picked up for processing. If you are working with large files and network folders, this value might need to be set to a higher level.

Channel priority

Images in a source folder of a channel with a higher priority level will be processed first. Priority level from 0-100. The higher the value, the higher the priority.
<h5>Skip files and folders that matches

Skip files which filename matches the regular expression that can be used in this input-field. For more information on the syntax of regular expressions, check here:

Delete skipped files

Files that are not processed because of the previous point (Skip files and folders that matches) will be deleted if this option is checked.

Move skipped files to unprocessed folder

Files that are skipped because of the “Skip files and folders that matches” option will be moved to the channels’ folder for unprocessed images (“bad” folder).

Overwrite routing destination file

If unchecked: If a file with the same name already exists in the destination folder, Claro will wait 60 seconds and then try again. If checked: File in destination folder will be overwritten.

Folder for unprocessed images

Often referred to as “the bad folder”. Files that won’t process correctly (i.e. because they are corrupted or of an unsupported file format) will be sent to this folder. Also, if images are rejected and the workflow option “save rejected images to unprocessed folder” is selected, those images end up in this folder.

Mirror input subfolders

If a folder (structure) containing images is written to a channels’ hotfolder, the folder structure will be recreated in the folder for unprocessed images.

Copy original to folder

Make a copy of the original image and save it to the folder you can select here.

Email on failure

This allows you to let Claro send an email to a specified address if an error has occurred during processing. Files that won’t process correctly (i.e. because they are corrupted or of an unsupported file format) will trigger this email. The email is NOT triggered if an image is rejected based on quality (Quality Check settings). That is a normal part of the workflow. In order for this feature to work, you need to specify the SMTP server info in the log/maintenance section of the user-interface.

To address

Email address to send the error-report-email to

From address

Email address that the recipient sees as the sender address.


Channel available for JobClient

If selected, channel will be available in the Indesign JobClient.

IPTC character set

The character set in which metadata in images is encoded. Change only if there are issues with special characters in your language.

For more information on Google Vision AI engine, read this.

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